Explore Popular Questions and Answers
First of all, try to use the "Forgot PIN" option. If that's not enough, contact our support center to provide your personal and account information. To address our team, use the email address you gave us when registering.
The withdrawal process will take 24 hours. You can see the countdown timer until the withdrawal is processed on the transaction history page. We process withdrawals even on non-business days. You can have a maximum of 3 payouts in the processing status simultaneously.
After 24 hours from creating your deposit, your account balance will be credited with revenue. Subsequent accruals are added at the same deposit time every following day, typically within a 2-3 minute timeframe. You can request profit withdrawals at your convenience. Simply log in to your account, click "Withdraw" and confirm the withdrawal amount with your Security PIN. Once the operation is completed, your profit will be sent to your specified address within the indicated timeframe.
You can request funds from your available balance with a minimum withdrawal amount: $1.00 for TRX (TRON) , TRC20 - $10 , Bitcoin - $50. For cryptocurrencies, the amount will always be equivalent to this sum at the prevailing exchange rate.
Certainly! You have the option to request payouts on weekends. Our withdrawal service remains available even on Saturdays and Sundays.
Yes, you will get an affiliate bonus from every deposit your referrals have made, resulting in a 5-2-1% commission from all 3 levels of the network.
No, you do not need to have an active investment if you want to start promoting the platform to earn a referral commission. You only need to register an account and sign up users with the system using your affiliate link.